Welcome
I’m glad you’re here.
I’m Stephanie Cencibaugh, a Brand & Client Experience Consultant who helps service business owners build businesses that work better for their clients, their team, and themselves.
I’ve spent my career building service businesses from the inside, from growing a clientele and training teams to co-founding Girls & Roses and teaching our methods through IN DEMAND. Now I help service providers start, grow, and scale by improving the brand, client experience, and systems behind the business.
THINGS WE CAN ACCOMPLISH TOGETHER
✓ Brand Foundation & Positioning
✓ Ideal client & Target Market
✓ Offers, Services & Pricing
✓ Website & Buying Experience
✓ Client Journey & Experience
✓ Retention, Referrals & Reviews
✓ Booking, Scheduling & Capacity
✓ Systems, SOPs & Efficiency
✓ Team Training & Development
✓ Team Standards & Autonomy
Businesses people love to come back to.
2×
EXPANDED
~40%
RETURNING CLIENTS
5.0 ★
98 GOOGLE REVIEWS
GIRLS & ROSES TATTOO STUDIO
Co-Founder & COO · 2020–2025
Built a curated, elevated tattoo studio around a redesigned client experience, transparent pricing, online booking, retention systems, and documented service standards. Earned Best Customer Service recognition in Portland.
LET’S GET STARTED
Get Stephanie’s help with your business.
A focused, 60-minute working session for one specific area of your business. Maybe you’re booked but not making enough money, spending way too much time on booking and admin, struggling to get clients to come back, or constantly answering questions your team should be able to handle without you. Bring me the problem and we’ll take a look at it together.
Inquire about larger projects & ongoing consulting.
For projects that need more than a single session. Maybe you’re starting a business and want to get the brand, offers, client experience, and systems right from the beginning. Maybe you’re growing and want to launch a new service, create an annual marketing plan, or build a stronger retention strategy. Or maybe you’re scaling and need better systems, team training, and service standards so your people can do great work without everything depending on you.